Shipping policy

At ZAVIORI, we aim to deliver your order quickly, securely, and reliably— no matter where you are in the world.

Processing Times

All orders are processed within 2–3 business days (excluding weekends and public holidays).

During peak periods, product launches, or sales, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking details. 

Shipping Rates & Delivery Times

Australia

  • Standard Shipping: 2-8 business days
  • Express Shipping: 1–4 business days 
  • Local Delivery-Griffith 2680 only: 1-2 business days

Please note free shipping over AUD $150  

International Shipping

We ship internationally via Australia Post to New Zealand, United States, United Kingdom, and select European countries.

  • Standard International: 5–15 business days depending on destination. 
  • Express International: 3-7 business days depending on destination (full tracking included). 

Please note that delivery times are estimates and may vary depending on your location and local postal services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Duties, Taxes & Customs (International Orders)

International orders may be subject to customs duties, taxes, or import fees set by your country's customs authority. These are not included in your order total and are the customer's responsibility. We recommend checking with your local customs office for current thresholds and rates before ordering.

We are not responsible for delays caused by customs clearance in your country. 

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can monitor its progress.

If you do not receive tracking information within a few days, please contact us at info@zaviori.com

Incorrect Address

Please ensure all shipping details are entered correctly at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If your order is returned to us, additional shipping fees may apply to resend it.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at info@zaviori.com

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos and videos of the item and packaging.

We will work with you to resolve the issue as quickly as possible.